Audiences

First-party data

Data a business collects directly from its own customers and visitors, such as emails, purchases, leads and site behaviour.

What it is

It is owned by the business and gathered with consent, unlike data bought from or tracked by others.

Why it matters

For lead generation and e-commerce

As browsers and platforms limit tracking, it is the most reliable signal for targeting and measurement.

In practice

It feeds customer lists, conversion uploads and value data that platforms use to find and bid for similar people.

A common mistake

Collecting it without consent or a clear purpose, which creates legal risk and data nobody can use.

All terms

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