AI and automation

Agentic AI

AI systems built to act toward goals, not just to answer questions.

What it is

The term covers single agents and groups of agents that hand work to each other, such as one that researches and another that writes.

Why it matters

For lead generation and e-commerce

It is the shift from AI as a tool a person operates to AI that does the work a person reviews.

In practice

Systems are judged on the quality of what they produce and on how well their actions are controlled.

A common mistake

Using the label for any product with a chat box. The test is whether the system carries work through to a result.

All terms

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